At Nelly Pub, we take privacy seriously. This Privacy Policy explains what information may be processed when you use our games and related services, why it may be processed, the third-party services that may be involved, and the choices available to you.
Information We Collect
Depending on the game, platform, features you use, and your privacy choices, we may process the following categories of information.
Device & Technical Information
- Device model, manufacturer, operating system and OS version.
- Game/app version, language, country or region, and technical configuration.
- IP address and other network or connectivity information.
- Unique or resettable identifiers used by the operating system, advertising services, or our third-party service providers, where permitted.
- Diagnostics, performance information, error information, and crash-related data.
Game & Service Information
We may process information needed to operate game features, such as game progress, achievements, leaderboard information, purchase or entitlement status, and settings. The exact information depends on the features available in a particular game.
Information You Provide
If you contact us, we may receive the information you choose to provide, such as your email address, message, device information, or other information necessary to investigate your request.
Advertising
Some of our games may display advertisements provided by third-party advertising partners. Advertising services may process information such as device information, IP address, advertising identifiers, approximate location derived from IP address, ad interactions, and information about the app or game in which an advertisement is displayed.
Depending on your platform, location, applicable law, and privacy choices, advertisements may be personalized or non-personalized.
Advertising Choices
Where required, we provide consent or privacy controls before using information for purposes that require your permission. You can also use the privacy, advertising, or device settings provided by your operating system and the relevant app marketplace.
We do not sell your personal information directly. Advertising partners may process information independently according to their own privacy policies and applicable requirements.
Firebase & Crash Reporting
Our games may use Google Firebase services, including Firebase Crashlytics, to understand crashes, errors, stability issues, and technical performance.
Crash and diagnostic information may include crash logs, stack traces, device model, operating system, app version, timestamps, and other technical information associated with a crash or application event.
We use this information to diagnose problems, improve stability, monitor technical performance, and maintain our games. Firebase data is handled by Google according to Google's applicable privacy practices.
Google Play Games & Apple Game Center
Google Play Games
On Android, our games may integrate with Google Play Games services. If you choose to use these features, Google may process information associated with your Google Play Games profile, achievements, leaderboards, and game activity according to Google's applicable terms and privacy practices.
Apple Game Center
On Apple platforms, our games may integrate with Apple Game Center. If you choose to use these features, Apple may process information associated with your Game Center account, achievements, leaderboards, and game activity according to Apple's applicable terms and privacy practices.
We only use these services to provide the game features for which they are integrated.
Consent & App Tracking Transparency
Where applicable, we request consent before processing personal information for purposes that require consent under applicable law.
iOS App Tracking Transparency
On iOS, our games may use Apple's App Tracking Transparency framework. When applicable, the game may show Apple's system permission request before accessing the device's advertising identifier or performing tracking as defined by Apple.
You can change your tracking permission later in your device settings. If you do not grant permission, features that depend on tracking authorization may not be available, but the game may continue to function with other available advertising or measurement configurations.
Privacy Choices
Your available consent and privacy choices can vary by country, platform, game, and the services enabled in that game.
How We Use Information
- To provide and maintain our games and services.
- To save and provide game progress and requested features.
- To provide achievements, leaderboards, and platform gaming features.
- To display and measure advertisements where applicable.
- To understand crashes, errors, and technical performance.
- To provide customer support.
- To analyze usage and improve our games.
- To detect, prevent, and address fraud, abuse, security issues, and technical problems.
- To comply with applicable legal obligations and enforce our agreements.
Children's Privacy
We take children's privacy seriously. Where a game is directed to children or is intended to be used by children, our collection and use of information will be designed to comply with applicable children's privacy requirements.
We do not knowingly collect personal information from children beyond what is necessary for the game and permitted by applicable law. If a game stores a child's first name or reading age locally on the device, that information is optional, remains on the device, and is not transmitted by the game unless the specific game states otherwise.
If you believe that a child has provided personal information to us in a way that is not appropriate, please contact us so that we can review the matter.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining security, resolving disputes, complying with legal obligations, and improving our games.
Automatically collected technical information may be retained for up to one year and may thereafter be retained in aggregated or anonymized form where appropriate.
Security
We use reasonable technical, physical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security against every possible security incident.
Your Rights & Data Deletion
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or withdraw consent where processing is based on consent.
You may also request deletion of personal information that you have provided to us. Please contact us at the address below and include enough information for us to understand and process your request.
nqtrung1002@gmail.comSome information may need to be retained where required by law, necessary for security, fraud prevention, dispute resolution, or otherwise necessary for legitimate purposes.
Location Information
Our games do not collect precise real-time GPS location information unless a specific game clearly states otherwise and obtains any permission required by the applicable platform or law.
Some third-party services may infer an approximate location from an IP address or other technical information for purposes such as advertising, security, localization, or service delivery.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have questions about this Privacy Policy, our data practices, or would like to exercise an applicable privacy right, please contact us.
